
- 64% of consumers report encountering AI chatbots more frequently than a year ago
- Despite rising use of AI chatbots, only 22% of consumers are comfortable sharing personal data through them
- 62% Agree that chatbots can more easily be tricked by hackers to give up personal data than a human
- 32% of organizations run daily API risk assessments, creating significant blind spots in threat detection
AI agents are reshaping digital interactions, from chatbots to virtual assistants, yet they’re also introducing new security challenges. Based on a survey of 1,000 US consumers and 250 organizations, this report reveals the growing role of AI in customer experiences and why API security is at the core of building consumer trust.
Don’t let security be an afterthought in your AI strategy.
Get the full report now.